Returns & Exchanges
At Salty Crew Europe, we want to ensure you are completely satisfied with your gear; if a product doesn't meet your expectations, you can return it within 30 days of receipt. All items must be in their original, unwashed, and unworn condition with all tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels are intact to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from the portal, affix it to the box, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing