Frequently Asked Questions

Everything you need to know about your Salty Crew order.

Where does Salty Crew Europe ship to?

We ship to most countries within the European Union, as well as the UK, Norway, and Switzerland. Delivery times vary by region but typically range from 2 to 5 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.

How do I know what size to order?

Each product page features a detailed size guide. Our apparel generally follows a standard fit, but we recommend checking the specific measurements for our technical surf and fishing gear to ensure maximum comfort.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and regional options like Klarna and iDEAL.

Can I track my order?

Yes, once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing a tracking link to follow your package's journey.

Are your products designed for marine environments?

Absolutely. Many of our products feature 'S-Tech' technology, including moisture-wicking fabrics and UV protection, specifically designed to withstand the rigors of the ocean and the 'Salty' lifestyle.